Last Mile Delivery

What is last mile delivery

The last mile delivery is one of the most crucial activities in the entire logistical process. It’s a part of the critical lap where a parcel is moved from a destination center to the end consumer. Last mile delivery effectively mirrors any company’s diligence and efficacy of carrying out the order. Thus, it happens to be the most critical and even expensive process in the system.

Here are the key steps that are followed during the last mile delivery:

To avoid any further error, all the details are registered manually as well as digitally.

Challenges faced in last mile delivery:

Last mile delivery carries its own set of challenges for the companies.

Holistically, last mile delivery is known to be the flag-bearing process for any company because it is directly connected to the end consumer experience. Once the consumer orders an item perceiving it in a certain way, the company is responsible to match up to his perception and expectation once the customer receives it in hand. Any minor error can disrupt a customer’s trust forever and winning it back becomes an uphill task which includes retention cost. In a way, last mile delivery acts as a moment of truth for online customers. Thus, a company’s long-term relationship with their customers depends a lot on the last-mile delivery. Which is why, despite being a tedious and expensive process, companies go the extra mile to ensure fast and flawless delivery.

And that adds up to the challenges during the process.

Last mile shipping can account for a substantial amount of the shipment’s total costs while companies procure about one fourth of that cost themselves, but this number is increasing as supply chain inefficiencies are becoming more and more costly.

The only way to solve this problem is optimizing last mile delivery with better planning for e-commerce businesses and retailers. The entire process is a collaborative effort from the company and the last-mile partner to ensure superior customer experience.

Growing with last mile deliveries

While bad deliveries can affect the reputation of the company, a well-timed and undamaged delivery can bring more customers too. There is nothing more exciting than having a good review or a word-of-mouth recommendation from your customers. This can be achieved with efficient 3PL fulfillment partners like Emiza, as we understand and value the last-mile process as much as you do. This is also to keep up with the fast-increasing consumer demand for speedy shipping, especially in e-commerce, food, and retail industries. The faster we deliver, the faster we grow.

Shipping with Emiza

In the fierce universe of e-Commerce, last mile delivery has become a crucial practice to complete the logistical jigsaw. Emiza has ensured heightened standards in digital as well as manual monitoring systems to smoothen the last-leg delivery process. While catering to the diverse e-com industries like food and retail in both the B2B and B2C sectors, it is important to be aligned with the demand of supply-chain trends. Emiza and its partners adhere to their promise of efficacy and diligence. We are proud to be partnering with some of the most reputed and fastest-growing companies of the nation. Year after year, our working partnerships are growing as the results are palpably fruitful.